Privacy Policy – Geta Driver App

Last Updated: October 14, 2025

Welcome to the Geta Driver team! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information as a partner driver when you use the Geta Driver App. By using the app, you agree to the practices described in this policy.

1. Information We Collect

To enable you to receive orders and provide your services, we collect the following types of information:

A. Information You Provide Directly:

• Registration and Verification Information: Your full name, mobile number for OTP verification, profile photo, a copy of your national ID, and your driver’s license.
• Vehicle Information: Details about your vehicle, including its type, model, license plate number, and registration document.
• Financial Information: Your bank account details for processing and transferring your earnings.
• Contact Information: Any information you provide when contacting our support team.

B. Information Collected Automatically:

• Precise Location Data (GPS): We request access to your real-time location. This is required to determine your current position to assign nearby orders, guide you to pickup and drop-off locations, allow customers to track their orders, and ensure safety.
• Trip and Usage Data: Records of accepted trips, routes taken, customer ratings, and acceptance or cancellation rates.

2. How We Use Your Information

• To Enable You to Provide Services: To activate your account, connect you with customer requests, and provide you with the necessary details to complete deliveries.
• For Safety and Security: To monitor trips for your and the customers’ safety, and to verify your identity to prevent fraud.
• For Payments and Earnings: To calculate your trip earnings and transfer them to your bank account.
• To Communicate with You: To send order notifications, service updates, earnings summaries, and respond to inquiries.
• To Improve Our Services: To analyze usage data, optimize order distribution, and develop new app features.

3. How We Share Your Information

Your privacy matters, but some information sharing is necessary for the service to function:

• With Customers: When you accept an order, we share limited information with the customer, including your first name, profile photo, vehicle type, model, license plate number, rating, and live location during the trip.
• For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests from government authorities.

4. Data Security

We take reasonable technical and organizational security measures to protect your personal data from unauthorized access, loss, or modification. Sensitive data is encrypted during transmission. However, no method of transmission or electronic storage is completely secure.

5. Your Rights and Choices

• Access and Modification: You can access and update your profile information at any time through the account settings in the app.
• Account Deletion: You can request permanent deletion of your account by following the steps in the app or contacting support. Please note that this action is final and irreversible, and we may retain certain data as required by law.

6. Legal Age Requirement

You must meet the legal age required to work and drive in your country to use this app as a partner driver.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated by posting the updated policy in the app or through other communication methods.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info@packz-live.geexar.dev