Privacy Policy – Geta App

Last updated: October 14, 2025

Welcome to Geta. Your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.

By using the Geta App, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services for you:

A. Information You Provide Directly:

• Account Information: When creating an account, we ask for your mobile number for OTP verification. We may also ask for your name.
• Profile Data: Any additional information you choose to add to your profile.
• Saved Addresses: Addresses you store (e.g., home, work) to make ordering easier and improve service delivery.
• Order Data: Details of your orders placed through the app and any notes you provide.
• Contact Information: Any details you share when communicating with our support team.

B. Information Collected Automatically:

• Location Data (GPS): We request permission to access your precise location to provide core services such as determining your delivery address, showing available services in your area, and tracking orders. You can manage location permissions from your device settings.

2. How We Use Your Information

• To Provide and Manage Our Services: To create and manage your account, process your orders, and deliver them to your specified address.
• To Improve and Personalize Your Experience: To understand how you use the app, improve user experience, and tailor content and offers for you.
• To Communicate with You: To send updates about your orders, respond to inquiries, and notify you about updates or promotions.
• For Security and Protection: To verify your identity, prevent fraud, and safeguard our app and users.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share information in the following limited cases:

• With Service Providers: We share necessary information (such as name, address, and order details) with our delivery partners (drivers) to fulfill your order.
• For Legal Reasons: We may disclose information if required by law or in response to a valid legal request from authorities.

4. Data Security

We take reasonable technical and organizational security measures to protect your personal data from unauthorized access, loss, or modification. We use encryption (such as SSL) to safeguard sensitive information during transmission. However, please note that no internet transmission or electronic storage method is 100% secure.

5. Your Rights and Choices

• Access and Modification: You can access and update your personal information anytime from the “Edit Profile” section within the app.
• Account Deletion: You can request permanent deletion of your account. To do so, please follow the steps outlined on our “Account Deletion Instructions” page by navigating to “Account” → “Edit Profile” → “Delete Account.” Please note that this action is final and cannot be undone.

6. Children’s Privacy

Our services are not intended for individuals under 13 years of age (or the legal age in your country). We do not knowingly collect personal data from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of any significant changes by publishing the updated version in the app or through other communication channels.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: info@packz-live.geexar.dev